At DUM-BEL, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data when you use the DUM-BEL mobile application ("App") and related services (collectively, the "Service").
By using DUM-BEL, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.
We collect information you provide directly to us and information generated automatically through your use of the Service.
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Account Information | Name, email address | To create and manage your account |
| Body Metrics | Gender, height, weight | To personalize workout recommendations and AI plans |
| Fitness Data | Workout logs, exercise selections, weights lifted, rep counts | To power the core features of the App |
| Payment Information | Billing details for Pro subscription | To process subscription payments (handled by our payment processor) |
| Communications | Messages sent to support | To respond to your inquiries |
We use the information we collect to:
We do not sell your personal information to third parties. We do not share your data with advertisers for targeting purposes.
We may share your information in the following limited circumstances:
We work with trusted third-party vendors who assist us in operating the App, including cloud hosting providers, payment processors, and analytics services. These vendors are contractually obligated to protect your data and may only use it to provide services on our behalf.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
If DUM-BEL is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice within the App before your data is transferred and becomes subject to a different privacy policy.
We may share your information for any other purpose with your explicit consent.
We understand that your fitness and body metrics are sensitive personal information. Body metrics (height, weight, gender) and workout data are used exclusively to provide and improve the Service, including personalizing AI recommendations. This data is:
We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law (such as financial records required for tax compliance).
Aggregated and anonymized data that cannot reasonably identify you may be retained indefinitely for analytical purposes.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Depending on your location and applicable law, you may have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you in a structured, commonly used format.
You may update or correct inaccurate information in your account at any time through the App's settings.
You may request deletion of your account and personal data. To do so, contact us at support@dumbel.app. We will fulfill deletion requests within 30 days, subject to legal obligations.
You may opt out of non-essential marketing communications by following the unsubscribe link in any email we send, or by contacting us directly. Note that we may still send you transactional messages related to your account.
If you are a California resident, you have specific rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to opt-out of its sale. We do not sell personal information. To exercise your rights, contact us at the address below.
If you are located in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, and data portability. Our legal basis for processing your personal data includes contract performance, legitimate interests, and your consent. To exercise your GDPR rights, please contact us.
DUM-BEL is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
If you believe your child has provided us with personal information, please contact us at support@dumbel.app.
The App may integrate with or link to third-party services (such as payment processors). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you interact with.
Our payment processing is handled by a PCI-DSS compliant third-party provider. We do not store your full credit card information on our servers.
Our website and App may use cookies and similar tracking technologies to enhance your experience and gather usage data. You may control cookie settings through your browser or device settings. Disabling cookies may affect the functionality of certain features.
We do not use third-party advertising cookies or tracking pixels for ad-targeting purposes.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you through the App or via email and update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of the Service after any changes become effective constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
DUM-BEL Privacy Team
Email: support@dumbel.app
We aim to respond to all privacy-related inquiries within 7 business days.